Payment Policy

Cash on Delivery (COD) Payment Policy

At Bean Machine Works, we offer Cash on Delivery (COD) as a convenient payment option for our customers.

1. COD Availability

Cash on Delivery is available for selected locations only. Eligibility depends on your delivery address and order value.

2. Advance Payment Requirement

For high-value or bulky items (such as commercial coffee machines), we may require a partial advance payment to confirm your order. This helps us ensure serious purchases and secure shipping arrangements.

3. Payment Process

• You can place your order online and select COD at checkout.

• Our team will confirm your order via phone or email before shipping.

• The remaining balance must be paid in cash to the delivery agent at the time of delivery.

4. Order Confirmation

Orders placed with COD must be confirmed. If we are unable to reach you, your order may be cancelled automatically.

5. Delivery & Charges

• Delivery charges may apply depending on your location and product size.

• Delivery timelines may vary based on product availability and shipping destination.

6. Refusal of Delivery

If a customer refuses to accept a COD order without a valid reason, we reserve the right to restrict future COD orders.

7. Fraud Prevention

We reserve the right to cancel COD orders if suspicious activity is detected or if the order fails our verification process.

8. Contact Information

If you have any questions about COD payments, please contact our support team at:
Email: info@beanmachineworks.com

We aim to provide a smooth and secure shopping experience. Thank you for choosing Bean Machine Works.